Copyright & Takedown Policy
1. Overview
MeloAI respects the intellectual-property rights of others and expects users of MeloAI to do the same. This policy explains how to report content on the Service that you believe infringes your copyright — or your voice, image, or other personal rights — and what happens after a report.
Because users can publish tracks publicly, we operate a notice-and-takedown process: when we receive a valid report, we review it and, where appropriate, remove or disable access to the content.
2. How to report infringement
Send a written notice to our copyright contact at [email protected]. To help us act quickly, please include:
- Your name, address, and a contact email.
- Identification of the copyrighted work you claim has been infringed.
- The specific URL(s) or track identifier(s) of the material you want removed, so we can locate it.
- A statement that you have a good-faith belief the use is not authorised by the rights holder, its agent, or the law.
- A statement that the information in your notice is accurate, and that you are the rights holder or authorised to act on their behalf.
- Your physical or electronic signature.
You can also send postal notices to [Registered business address — to be confirmed]. Rights holders with recurring needs (labels, publishers, distributors) can write to the same address to set up a direct reporting channel.
3. What happens after a report
- We review the notice and may remove or disable access to the reported content while we assess it. We aim to act on complete, valid notices promptly.
- We may notify the user who posted the content and provide them a copy of the notice, including your identification as the reporter.
- We may ask either party for more information, and we may restore or keep down content based on what we learn.
- Where the same infringing material is re-uploaded, we may use automated matching to keep removed content down.
- Where two parties both claim rights over the same material, we may keep it down (or restore it) pending resolution: we host content and act on notices, but we cannot adjudicate ownership — that is for the parties or a court.
4. Counter-notification
If your content was removed and you believe this was a mistake or that you have the right to use it, you may send a counter-notice to [email protected]. Include the identification of the removed content and where it appeared, your contact details, and a good-faith statement that the removal was an error or that you hold the necessary rights.
We forward counter-notices to the original reporter. Unless the reporter informs us within a reasonable period (typically 10–14 business days) that they are pursuing formal legal action, we may restore the content where the process and applicable law allow.
5. Repeat infringers
We track upheld infringement findings against accounts. Accounts that repeatedly infringe the rights of others are restricted, suspended, or terminated, in appropriate circumstances and at our discretion. Deleting and re-creating accounts to evade this policy is itself a violation.
6. Voice, likeness, and personal rights
Copyright is not the only right we act on. If a track or profile misuses your voice, name, image, or likeness — for example, an AI vocal presented as an identifiable real person without permission — report it to [email protected] with the content link, who you are (or represent), and why the use is unauthorised. We review these reports under our Guidelines' impersonation rules and applicable law, and remove content or take account action where justified. The same route handles trademark complaints about names, artwork, or profiles on the Service.
7. Misuse of this process
Submitting a knowingly false or bad-faith report or counter-notice may expose you to liability, and may lead us to disregard future notices from the same source or take action against the submitting account. If you are unsure whether something is infringing, consider seeking legal advice before filing. This process also does not replace a court: either party may take a dispute to the competent courts at any time.
8. A note on AI-generated tracks
Music on MeloAI is generated by AI from user inputs. If you believe a generated track reproduces your copyrighted lyrics, melody, or recording — or imitates an identifiable artist in a way that infringes rights — report it using the process above and we will review it like any other claim. Government or court removal orders that apply in the markets we serve are handled through the same contact and actioned as the law requires.
9. Contact
Copyright reports and counter-notices: [email protected]. For other questions, contact [email protected].
